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Shipping & Returns

Shipping Policy 

     The available shipping methods are standard shipping (7-10 business days), express shipping (3-5 business days) , and overnight shipping (1-3 business days).  The shipping and delivery services are dependent on the carrier(s) business hours and schedule, holiday schedule, and inclement weather advisory. We ask that you check your tracking information for real-time updates for any changes and or delays to your shipment and delivery. 

Fulfillment Policy 

NOTE: Please allow 24-72 hours for processing time on all orders, except customizable and bulk orders. This does not include orders received after business hours Monday through Friday from 9 a.m.-5 p.m CST and or the weekends. All orders placed after business hours or on the weekends will be processed the next business day. Any order processed on the day before, of and after a holiday these orders will be processed within 72 hours.

For all customizable and bulk orders, please contact via phone and or email.

For more information refer to the FAQ section. 

Return & Exchange Policy

NO REFUNDS! All purchases are final, except damaged and or defective packages.  These items must be returned within (7) business days for a refund and or a replacement.
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For more information refer to the FAQ section. 

Business Hours

Mon - Fri: 9 a.m. - 5 p.m. CST

Closed on Weekends  & Holidays

CUSTOMER SERVICE

T: (972) 957-8563
E: custserv-sales@auralifelinetherapy.online

Alt E: support@altllc.online

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